Client Testimonials
Client Testimonials
Individual Testimonials
“Working with Steve Croucher is a deeply transformative experience. Steve provides a safe, welcoming space where I feel truly heard, respected, and understood. He bridges profound empathy with practical, evidence-based tools. He anchors his practice in grace and hope, maintaining professional excellence grounded in sound psychological principles. This makes his guidance effective for anyone navigating life's challenges.”
Client in their 40s
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“Counselling, with Steve, helped me to begin to understand where my pain comes from. It showed me that I can be kind to myself in the places of trauma without trivializing unhelpful behaviour. It helped me recognize the shameful thoughts and inner dialogues that were causing me pain. And, it taught me to respond to myself more with compassion.”
Client in their 20s
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“I have found Steve to be a very caring and empathetic counsellor. He allows me to talk through my issues. He is very attentive, being very much an active listener. I would thoroughly recommend Steve.”
Client in their 70s
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“Steve’s approach to counselling is clear, structured and compassionate. We worked on a lot of complicated issues and he gave very clear solutions and new ideas for me to follow as well as a fresh perspective. I can confidently say I am better off for having started with Steve and would highly recommend him to anyone looking for counselling.”
Client in their 20s
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“Last year I found myself in a bad place when issues from my past - issues I thought I had dealt with - came rushing back. Over several weeks, Steve listened to me and talked me through the way I was feeling. He showed me that whilst I could not change past events I could change the way I reacted to them. That has made a difference and although the past still comes back from time to time I have a different, calmer approach. Which has made a world of difference to me.”
Client in their 70s
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“I saw Steve for a better part of a year and it has helped transform my life.
His calm and caring approach helped me understand how I could overcome certain things that I didn’t even know about myself.
The change that happened in the time we spent together is purely down to Steve and his professional approach towards me.
I would highly recommend him for anyone who is looking into starting up.”
Client in their 20s
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“Steve has been great to journey with. He listens attentively and asks questions that open doors to reaching the goals we have set together. I leave each session encouraged and equipped to live life to the fullest.”
Client in their 30s
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“I cannot recommend Steve highly enough as a counsellor. Steve possesses an innate ability to make you feel seen and heard, while providing a safe and confidential environment to open up. Steve was able to help me learn the skills I needed in order to process my past traumas, learn to accept myself and see the beauty in life. I learned and grew so much during my sessions with Steve, and I honestly cannot thank him enough for all of his support over the years through some really tough times.”
Client in their 20s
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“Steve creates a genuinely safe space where you can be open without feeling judged. He listens intently and gently challenges unhelpful thought patterns. His approach is both gentle and authoritative, empowering me to realise that I have a choice in how I think, respond, and behave, while allowing me to lead the direction of each session.”
Client in their 40s
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“Weekly counselling with Steve came at such a key time for me. There is so much power in being able to process things and open up honestly to another person. Some weeks focused on things I was experiencing in the present, helping me process what I was navigating at the time. Other sessions focused more on childhood experiences and how they can shape and impact the way we see ourselves, others and the world as adults.
Throughout my counselling journey, I began to view myself with much more kindness and understanding. I learned more about how trauma can affect us, the importance of processing it, and the importance of being kind to ourselves along the way. Steve often used the analogy of emotional trauma being similar to a physical wound. Sometimes it can feel like an open wound; sometimes it is more like a scab that is healing.
The hope is that, with time and healing, it can become more like a scar. The scar may still remind you of what happened, but touching it doesn't make you wince in the same way it once did. That image was really helpful for me. It was important to be able to work through different traumas and memories and experience deeper levels of healing as I went along. I am so thankful to Steve for his time, training, approach, wisdom, patience and understanding, and for the healing that our sessions enabled.”
Client in their 30s
Couples Testimonials
“Steve is very down to earth and quickly made us feel at ease. We appreciate Steve’s approach combining psychology literature and theory with practical application. Steve genuinely cares about helping us move forward and we’d really recommend him to other couples seeking counselling.”
Couple in their 20s
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“Steve has been instrumental in the healing and restoration of our marriage. His wisdom and approach to our sessions have created a safe environment where we can both feel heard, understood, and able to engage in open and impartial discussion. His genuine heart for seeing people made whole and healed has been evident throughout our time with him. We are incredibly grateful for his guidance, support, and care, and we cannot thank him enough.”
Couple in their 30s/40s
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“We had been married for 14 years and had been through hard times with losing loved ones and one of us becoming very ill and lots of drama, we had become strangers trying to co-parent. We were introduced to Steve, he is so lovely and gracious, to begin with, his room was the only place we felt safe to open up about how we actually felt, Steve is brilliant at helping you hear what each other are saying and how communication is key; sounds simple but it’s not always. Steve has saved our marriage. We have just had our 15th anniversary and are very happy. Thank you Steve.”
Couple in their 40s
Mediation Testimonials
“I highly recommend Steve. He was kind, compassionate, and created a safe space where both my son and I felt listened to and understood. His calm, non-judgemental approach helped us communicate more openly and work towards repairing our strained relationship. He was patient, professional, and genuinely cared about helping us move forward. I am very grateful for his support and would happily recommend him to anyone seeking counselling or family mediation.”
Mediation client in their 60s